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Patricia is diligent, detailed and proactive in managing our property. She has saved us considerable stress with her expertise and guidance. We wholeheartedly recommend her services.
We find Patricia to be very professional and hardworking and it is comforting for us to know that our properties are being so well managed.
Patricia has done an excellent job in both dealing with ex- tenants, and sourcing and liaising with current tenants. Patricia is always readily available to provide help and advice, and is extremely thorough in her area of expertise – property management.
I had previous experiences that needed much to be desired. Patricia has much clarity and knowledge of the market, as well as her close communication with clients and her knowledge of customer expectation make her the person that you would want to entrust your property to.
Patricia is by far the best Property Manager I have contracted in over 15 years of owning a rental property. I have full confidence in her ability to manage our home. She is extremely organised which is evident through her thoroughness, excellent attention to detail, swift action on issues and great follow-up and communication skills. I have never felt out of touch or out of control in all our years together.
I have been living in the UK and working around the World the last few years, because of that, it has been essential to me to use a property manager who I feel I can trust and who can handle any situation that may arise regarding my properties. Patricia is totally on top of her game, to be quite honest, sometimes I forget I have investment properties.
I am the owner of two investment properties in Perth (Mindarie and Kinross), and I reside in NSW. I write to commend the professional services provided by Patricia Tay, the property manager of my two properties. Patricia has been managing my properties for the past year, and she has been in constant communication with me. Keeping me informed of all aspect of the properties. Including maintenance issues and 2010 hailstorm insurance claims and repair work. I have found Patricia to be very helpful, courteous, and a very reliable person.
We have found Patricia to be very responsive and easy to deal with. She has handled all issues related to our property efficiently and promptly. We have been delighted to have had this break-through in professional service in property investment as we have not had a happy history with property managers before this. We thoroughly recommend Patricia as a Professional Property Manager.
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